SAP Sales & Service Cloud Solutions by Netfosys
Empower your sales and service teams with real-time insights, automation, and AI-driven tools. SAP Sales & Service Cloud helps build deeper customer relationships and boost productivity
Principal Benefits
of Netfosys'
SAP Sales and Service Cloud
With Netfosys' implementation experience and SAP Sales and Service Cloud, which was developed to maximize revenue operations and customer service excellence, your teams can be faster, smarter, and more responsive to each client contact.
Unifying Customer View Across Channels
Capture a complete customer profile by consolidating data from various touchpoints including marketing, sales, service, and commerce to interact with them in a more relevant manner and at the right time.
AI for Sales & Service Automation
Increase efficiency with AI and machine learning-powered systems that perform intelligent lead scoring, opportunity management, and prioritization of service tickets.
Integration With SAP Ecosystem
Accelerate real-time collaboration and accurate forecasting along with driving connected experiences through native integration with S/4HANA, SAP BTP, and other SAP CX Solutions
Engagement and Service Management in All Channels
Engage customers through email or chat, phone calls, or social media while controlling service workflows SLA’s ticket routing from one single interface.
Analytics Overview & Embedded Analytics
Sharpen decision-making with prebuilt KPIs alongside visual dashboards by using sales and service performance metrics that puts them right into the analytics-driven decision-making process
What We
Offer At
Netfosys
We fully support every aspect of deploying the SAP Sales and Service Cloud from strategy design to go-live. Through your revenue and support operations, we proudly offer services designed to enhance adoption, efficiency, along with delivering measurable value in every service provided
Customer Engagement Strategy & Planning
Netfosys focuses on driving real results by successfully design tailoring business goals using SAP CX capabilities and stakeholder workshops while employing journey mapping, capability assessment as well as competitive benchmarking.
Cloud Deployment & Platform Setup
Starting from deployment with role configuration, hierarchy workflows setup across multiple territories. Netfosys ensures a robust foundation while offering high performing tailored cloud environments that are secure scalable and compliant
Implementation of Sales and Service Procedures
We enable core processes relevant for your organization’s business structure as: Lead & Opportunity Management, CPQ, Account & Contact Management , Service Request Taking , Field Services, etc
Integration with Other Systems i.e. CRM, ERP, Collaboration Services
Sale and service cloud systems are integrated with Microsoft Teams, Outlook, Brand SAP S/4HANA, external CRMs and helpdesk systems using SAP BTP with industry connectors by Netfosys thus providing consistent information and uninterrupted streams of work
Tailor-Made Customer Engagement And Experience
Make it easy for your customers to engage through personalized contextual touchpoints powered by dynamic personalization frameworks like adaptive service flows or intelligent chatbots . Businesses are enabled by Netfosys to target their clients accurately in time with appropriate access message ad service
Upgrade on the Platform & Migrate Data
Whether its legacy CRM systems or an existing SAP CX Suite that needs upgrading, Netfosys guarantees operational seamlessness during business process data migrations such as contacts, opportunities, service tickets and activity logs.
Why Netfosys?
Netfosys brings deep domain knowledge and SAP expertise to deliver successful Sales & Service Cloud implementations tailored to your business goals
Core Strengths of SAP Services
Industry-Aligned Deployments
Custom-fit solutions for your vertical—B2B, B2C, or hybrid models
User Enablement & Training
Equip your sales and service teams with hands-on onboarding and support.
Agile Implementation Methodology
Minimize time-to-value with structured rollouts and low-risk execution.
Performance Optimization Services
Regular tuning, health checks, and updates to ensure long-term success
ready to start your next project?